The quality plan is developed and approved during the project planning phase to confirm major deliverables/milestone acceptance criteria and manage approved project processes.
Quality Plan Processes
Quality Assurance
Quality assurance activities focus on the processes being used to manage and deliver the solution to evaluate overall project performance on a regular basis.
Quality Control
Quality control activities are performed continually to verify that project management and project deliverables are of high quality and meet quality standards. Quality assurance also helps uncover causes of unsatisfactory results and establish lessons learned to avoid similar issues in this project.
Project Deliverables and Processes Acceptance Criteria
Project team members and key stakeholders agree at the project planning stage on formal project processes and major deliverable acceptance criteria that will be used to evaluate final deliverable results before the results are formally approved.
Project Overview
Describes the background and context for the project to provide its justification. Identifies the business value of the proposed deliverables.
Quality Standards
Description of how the project will satisfy the quality standards.
Quality Tools
List of all quality-related tools that the project will employ, how the tools will be used, and who will be responsible for managing and reporting from these tools.